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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Gainer

June 22, 2026

5  out of  5
rating by Stephanie Gainer
"Sienna was very easy to communicate my needs with. She was very knowledgeable and gave me all the quotes I needed. Thank you"
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Olivia Dominguez

June 19, 2026

5  out of  5
rating by Olivia Dominguez
"My agent Jacob Angelillo was a literal angel who came to save me last minute. Thanks to him aggressively chasing the leads, I was able to get a text from him at the right time saving me money and made it all so simple for me! Thank you, Jacob!"
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Cathy Alexander

June 17, 2026

5  out of  5
rating by Cathy Alexander
"My spouse was recently in a serious auto accident requiring a hospital stay and surgery along with home health care and therapies. Barbara was amazingly helpful in connecting with claims and reassuring me she was just a phone call away. She initiated the call to claims and stayed on the phone until I was connected to a real person. She was also right there to insure our new car when needed. Today Barbara and Angela walked us patiently and expertly through both our auto and homeowners policies. Thanks to them both!!"
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Clint Lonon

June 17, 2026

5  out of  5
rating by Clint Lonon
"Jacob Angelillo - Exceptional Customer Service with the help to add a vehicle to an existing policy. Jacob took the time to answer all of my questions in a polite and professional manner. Thank You for the awesome support!"
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Ana Ramos

June 17, 2026

5  out of  5
rating by Ana Ramos
"I had a great experience with State Farm. Angela helped me with all my questions and concerns. She did my auto and renters quote in no time!! Highly recommend her and this office!!!"
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narendra Patel

June 17, 2026

5  out of  5
rating by narendra Patel
"Annette did a great job in helping us out and thoroughly explaining everything for the insurance!"
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Sejal Alvarez

June 16, 2026

5  out of  5
rating by Sejal Alvarez
"Great office, with great employees and fast resolution of my issues. Angela was extremely friendly and very helpful with helping me find an insurance check and Patty saved me $3000 a year, when she reviewed my policy details!"
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Carl

June 15, 2026

5  out of  5
rating by Carl
"Siena was extremely helpful with me getting insurance for my apartment. I couldn’t have asked for better service. She definitely deserves a five star. I’m very pleased with State Farm."
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Vilma Otero

June 12, 2026

5  out of  5
rating by Vilma Otero
"Tony - 👍 and professional service."
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Vilma Tirado

June 11, 2026

5  out of  5
rating by Vilma Tirado
"Es el mejor empleado que ustedes tienen muy gentil, muy amable, el más dedicado a su trabajo ayuda a las personas en todo lo qué necesiten y la experiencia qué he tenido con el a sido extraordinaria si por mi fuera le daría más de un millón de estrellas el señor Tony"
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Michael Wynarczuk

June 10, 2026

5  out of  5
rating by Michael Wynarczuk
"I’ve been using this office for quite some time. As somebody within the industry I value the time and commitment that the staff always takes one reviewing inquiries
. Angela was great.so was Siena"
We responded:
"Thank you for your continued trust and business! We’re delighted to hear that you appreciate the time and commitment our team puts into every inquiry. We’ll be sure to pass your kind words along to Angela. It’s always a pleasure to assist you!"
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Michael Mulligan

June 9, 2026

5  out of  5
rating by Michael Mulligan
"Great help with updating policies"
We responded:
"Thank you so much for the 5-stars, Michael! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Melissa Snively’s Team anytime."
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Diane Marcello

June 9, 2026

5  out of  5
rating by Diane Marcello
"Very helpful and courteous. Got the information needed promptly."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Melissa Snively’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lithia ."
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David Thorpe

June 9, 2026

5  out of  5
rating by David Thorpe
"Tony was very friendly and knowledgable. Highly recommend."
We responded:
"Thanks so much for the fantastic rating, David! We are so glad you had a positive experience with us here on State Farm Agent Melissa Snively’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Frank Cobelo

June 9, 2026

5  out of  5
rating by Frank Cobelo
"Had a amazing experience agent was funny and incredibly knowledgeable"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Melissa Snively’s Team. "
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Tony Cortes

June 9, 2026

5  out of  5
rating by Tony Cortes
"Angela was very helpful explaining info for our homeowners policy"
We responded:
"Tony, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Melissa Snively’s Team here in our Lithia office. "
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Diana Sheran

June 8, 2026

5  out of  5
rating by Diana Sheran
"We have been a customer for over 25 years. This office has always provided friendly and prompt service"
We responded:
"Wow, thank you for the amazing 5-star review Diana!!
Thank you so much for your loyalty—over 25 years is truly amazing. We’re so grateful you’ve chosen our office, and we really appreciate your kind words about our team providing friendly and prompt service.
If you ever need anything at all - whether it be with your auto, fire, or life insurance, we’re here for you. Thanks again for the review!"
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Darren Talavera

June 8, 2026

5  out of  5
rating by Darren Talavera
"Working with Melissa Snively and Annette Godin at State Farm Insurance was wonderful! Annette was incredibly friendly and took the time to clearly break down every line of my homeowners quote so I knew exactly what I was paying for. Excellent customer service and peace of mind—highly recommend"
We responded:
"Thanks for the impressive review! Darren, we really appreciate you taking the time to share your experience. We’re glad to hear Melissa and Annette were able to help you—especially that Annette took the time to clearly walk through your homeowners quote so you felt confident in what you were paying for! Thanks again - recommend your friends and family for their insurance needs as well!"
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Anthony Fiorita

June 6, 2026

5  out of  5
rating by Anthony Fiorita
"Angela was amazing from start to finish. She took time to explain any proposed changes in my policy, and made me feel comfortable with any decisions before I left."
We responded:
"Anthony, thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience. We’re so glad Angela was able to walk you through the proposed changes clearly and make you feel comfortable before you made any decisions.
We’re here anytime you need us—thanks again for choosing us!"
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Patti Wesley

June 4, 2026

5  out of  5
rating by Patti Wesley
"Sienna was very helpful, love that they answer the phone, excellent customer service."
We responded:
"Patti, Thank you so much for taking the time to leave a review! We really appreciate your kind words about Sienna and our team. We’re so glad you loved the quick, friendly customer service and that you can always reach a real person when you call.

We’re here whenever you need us—thanks again!"
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kalpana r

June 4, 2026

5  out of  5
rating by kalpana r
"I have always received service with a smile here. Great service and awesome staff."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lithia to know that you had such a wonderful experience with us here on State Farm Agent Melissa Snively’s Team."
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Mike Behl

June 3, 2026

5  out of  5
rating by Mike Behl
"Great customer service from Angela. Very friendly, efficient and professional. Great place to do business for all your insurance needs"
We responded:
"Thank you for your nice comments about Stormie. She is committed to providing friendly and professional assistance to our customers!"
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Bryan Fowler

June 3, 2026

5  out of  5
rating by Bryan Fowler
"I work with Siena here and she does a fantastic job of answering all of my questions and giving me extremely competitive pricing. It’s so nice to to have to “go online” and know that I can call her whenever I need to speak to an actual human being."
We responded:
"Bryan, Thank you so much for the wonderful review! We really appreciate you highlighting Siena’s responsiveness, competitive pricing, and the fact that you can always reach a real person when you need help. We’re glad we could make the process easy for you.

Thanks again—please don’t hesitate to reach out anytime."
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Peter Costanzo

June 2, 2026

5  out of  5
rating by Peter Costanzo
"Annette made it really easy for me to switch companies.
I am glad I did."
We responded:
"Thanks so much for the great review, Peter! We’re happy to hear Annette made switching companies easy and helped you feel confident in your decision. We appreciate you choosing us for your vehicle insurance—thanks again! We're always a phone call or quick office visit away!"
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Angela Sullivan

June 1, 2026

5  out of  5
rating by Angela Sullivan
"Patty helped me resolve the issue with my payment. She was professional and friendly. Always appreciate that."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Melissa Snively’s Team. "