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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Nutting

May 6, 2026

5  out of  5
rating by Richard Nutting
"I had a wonderful experience working with Angela Concilio as I added additional insurance yesterday. Angela was very personable and efficient!"
We responded:
"Richard, thank you for your wonderful review of State Farm Agent Melissa Snively’s Team!"
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Mark Baker

May 6, 2026

5  out of  5
rating by Mark Baker
"Melissa Snively Insurance is an extremely professional and courteous agent, whom I highly recommend for your Insurance needs!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lithia to know that you had such a wonderful experience with us here on State Farm Agent Melissa Snively’s Team."
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Kym Taylor

May 6, 2026

5  out of  5
rating by Kym Taylor
"I appreciated the complimentary notary service that a friend had tipped me off to. Bella was so friendly and courteous."
We responded:
"Thank you, Kym, for your wonderful review! We're glad you enjoyed our complimentary notary service and found our team friendly. Your feedback inspires us to continue providing exceptional service."
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Mike Soule

May 5, 2026

5  out of  5
rating by Mike Soule
"Patty was very helpful in answering questions that I had with my policy."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Santos Guerrero

May 5, 2026

5  out of  5
rating by Santos Guerrero
"Very attentive and professional services! Always a pleasure to talk to Yari and anyone in this office."
We responded:
"Thank you for giving us a review. We're so pleased you always have a great experience."
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Kimberly

May 5, 2026

5  out of  5
rating by Kimberly
"I had such a great experience with this office. Melissa, Angela, Isabella, and Shelby were all incredibly kind, professional, and genuinely helpful. The State Farm motto, “like a good neighbor,” truly fits, they went above and beyond to assist me with notarizing a document. It’s rare to find a team that is this welcoming and willing to help with whatever you need. Highly recommend!"
We responded:
"Kimberly, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Melissa Snively’s Team!"
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Paul Cunningham

May 5, 2026

5  out of  5
rating by Paul Cunningham
"Bought a used car for my daughter in a private sale. Adding it to my policy was quick and easy. Annette was great."
We responded:
"Thank you for the 5-star review, Paul! Here on State Farm Agent Melissa Snively’s Team, we are proud to serve our community and appreciate your recognition. "
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Michele Maynard

May 1, 2026

5  out of  5
rating by Michele Maynard
"Tony was very helpful in answering all my questions and needs to know."
We responded:
"Michele, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Melissa Snively’s Team here in our Lithia office. "
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Sherry Garcia

April 30, 2026

5  out of  5
rating by Sherry Garcia
"Randi was great- very efficient and got me coverage immediately. I highly recommend the State Farm office in Lithia. 🥰"
We responded:
"Thank you, Sherry, for your fantastic feedback! We're glad to hear that Randi was able to assist you efficiently. Your recommendation means a lot to us. "
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Ali Sandage

April 30, 2026

5  out of  5
rating by Ali Sandage
"Great customer service! I spoke with Tony regarding questions about an email I received. He was very patient and explained everything in great detail. He made sure I didn't have any other questions or concerns before the call ended."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Melissa Snively’s Team here in Lithia . "
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She Robles

April 30, 2026

5  out of  5
rating by She Robles
"Gracias Tony por su amabilidad y la gran ayuda que me ofreció."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Melissa Snively’s Team here in Lithia . "
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Barbara Keen

April 29, 2026

5  out of  5
rating by Barbara Keen
"Patty was extremely helpful in explaining the purpose of the Auto Policy Renewal documents"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Melissa Snively’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Elirosy Castellanos

April 28, 2026

5  out of  5
rating by Elirosy Castellanos
"I'm very satisfied with the service provided. Annette specially, has been very helpful answering my questions and making sure we have the best cover for our needs. Totally recommend woking with this office!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! I’m thrilled to hear that Annette was able to assist you quickly and make bundling your property and auto insurance a smooth process. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
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Tamara Torres-Crowell

April 28, 2026

5  out of  5
rating by Tamara Torres-Crowell
"I recently called State Farm for a vehicle replacement quote and worked with Angela, who was absolutely wonderful. She was informative, patient, and walked me through the premium differences clearly. I’ve been with this agency for many years, and experiences like this are exactly why. They consistently take great care of our family, and Angela is a perfect example of the excellent service they provide."
We responded:
"Thank you so much, Tamara, for your wonderful review! We're thrilled to hear that Angela provided you with such clear, patient, and informative assistance. It means a lot to us that you’ve trusted our agency for many years, and we're committed to continuing to take great care of your family. We'll be sure to share your kind words with Angela—she’ll be delighted! If you ever need anything else, please don’t hesitate to reach out"
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Bree Rowe

April 28, 2026

5  out of  5
rating by Bree Rowe
"Annette was fast and very nice! She helped me bundle my renters insurance with my auto and I was in and out in under 15mins! Greatly appreciated!! I definitely recommend her! :)"
We responded:
"Bree, Thank you so much for your kind words and for taking the time to share your experience! I’m thrilled to hear that Annette was able to assist you quickly and make bundling your renters and auto insurance a smooth process. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
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Arianny E

April 27, 2026

5  out of  5
rating by Arianny E
"I was very satisfied with the service Tony provided me. He was knowledgeable, patient, and went above and beyond to make sure all my questions were answered and all my insurance needs were met. Great experience and highly recommend!"
We responded:
"Arianny, Thank you so much for your kind words and positive feedback! We're thrilled to hear that Tony was able to provide you with knowledgeable and patient service, and that all your auto insurance needs were met. Your recommendation means a lot to us. If you ever need assistance again, please don't hesitate to reach out! "
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Catherine Lamazza

April 27, 2026

5  out of  5
rating by Catherine Lamazza
"I recently contacted State Farm Insurance. Patty was very courteous knowledgeable and efficient.The transition was very easy and I'm saving a substantial amount on my auto and home insurance"
We responded:
"Thanks so much for the amazing review, Catherine! We really appreciate your support here in Lithia . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Gina Galluzzo

April 24, 2026

5  out of  5
rating by Gina Galluzzo
"Angela is so friendly and helpful! She makes you feel like a friend and not just a client. I highly recommend her for your insurance needs"
We responded:
"Thank you so much for the 5-star rating, Gina! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jordan Reddington

April 24, 2026

5  out of  5
rating by Jordan Reddington
"Randi was a pleasure to work with! So helpful, and solved my case so quickly with no issues. So grateful for her! 10/10 recommend."
We responded:
"Jordan, Thank you so much for your wonderful feedback! I’m thrilled to hear that Randi was able to help you quickly and smoothly. We truly appreciate your recommendation and kind words. If you ever need anything else, don’t hesitate to reach out!"
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Mike Brown

April 24, 2026

5  out of  5
rating by Mike Brown
"I had a very professional and courteous experience with Angela Highly recommend"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Annette provided you with a professional and courteous experience. We appreciate your trust in us for your car insurance needs and look forward to continuing to serve you."
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tom legg

April 23, 2026

5  out of  5
rating by tom legg
"Annette, answered all my questions. She's is informed on car insurance that I wanted. She was friendly, courtesy and good customer service."
We responded:
" Thank you so much for your kind words! I’m glad I could help answer all your questions and provide the car insurance coverage you were looking for. It was a pleasure assisting you, and I truly appreciate your feedback. If you ever need anything else or have more questions, don’t hesitate to reach out."
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Frank Taylor

April 22, 2026

5  out of  5
rating by Frank Taylor
"Bella gave us quick and precise notary service. Once again excellent service at your office. Free and available notary is much appreciated again"
We responded:
"Frank, Thank You for the 5 Star Review! We are thrilled you had a quick and enjoyable experience with Bella. One of the complimentary offerings for our community is the Notary Service we offer at our office - thanks for stopping by and allowing us to help. "
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Mr nice guy

April 20, 2026

5  out of  5
rating by Mr nice guy
"patty was great,super nice too ! =) tom r."
We responded:
"Thanks for the feedback, Tom! Glad to hear Patty was great and super nice. We appreciate you letting us know! If you need any assistance with your property or vehicle insurance, just give us a shout."
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Mari Galarza

April 20, 2026

5  out of  5
rating by Mari Galarza
"Very patient and friendly all while helping me setup my account and my State Farm app"
We responded:
"Mari, We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Juan Rafael Rodríguez Pineda

April 20, 2026

5  out of  5
rating by Juan Rafael Rodríguez Pineda
"Muy buen trato siempre, servicio n Español ahora con l Señor Antonio también muy amable como las otras personas. Muchas gracias al equipo de State Farm."
We responded:
"¡Muchas gracias por tomarse el tiempo de compartir su experiencia! Nos alegra saber que Liliana DLeon pudo brindarle la información que necesitaba de manera profesional y amable. En State Farm, siempre nos esforzamos por ofrecer un servicio excepcional y ayudar a nuestros clientes a encontrar la cobertura que mejor se adapte a sus necesidades. Estamos encantados de que haya decidido renovar y cambiar su seguro con nosotros. Gracias por confiar en State Farm y en el trabajo dedicado de Liliana. ¡Estamos aquí para ayudarle siempre que lo necesite!"